:Linking Strategy to Operations for Competitive Advantage
First Statement of Responsibility
/ Robert S. Kaplan, David P. Norton
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Boston, Mass.
Name of Publisher, Distributor, etc.
: Harvard Business Press
Date of Publication, Distribution, etc.
, 2008.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 320 p.
Other Physical Details
: ill, table, chart
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Bibliography
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
CONTENTS NOTE
Text of Note
Introduction.- Develop the strategy.- Plan the strategy.- Strategic initiatives : launching the strategy into motion.- Aligning organizational units and employees.- Plan operations : align process improvement programs.- Plan operations : sales forecasts, resource capacity and dynamic budgets.- Operational and strategy review meetings.- Meetings to test and adapt the strategy.- The office of strategy management