عنوان

How libraries and librarians help :

0838908926 (alk. paper)

b521909

How libraries and librarians help :

[Book]

a guide to identifying user-centered outcomes /

Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.

Chicago :

American Library Association,

2005.

x, 183 pages :

illustrations ;

23 cm

Includes bibliographical references and index.

The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.

0

Libraries and community-- United States.

Libraries-- Evaluation.

Libraries-- United States-- Evaluation.

Public libraries-- United States-- Evaluation, Case studies.

Public services (Libraries)-- Evaluation.

Public services (Libraries)-- United States-- Evaluation.

Durrance, Joan C.

Fisher, Karen E.,1966-

Hinton, Marian Bouch.

20050217074752.0

rda

[Book]

Y