a strategist's guide to competitive advantage in the age of digital transformation /
First Statement of Responsibility
Eric K. Clemons.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Cham, Switzerland :
Name of Publisher, Distributor, etc.
Palgrave Macmillan,
Date of Publication, Distribution, etc.
[2019]
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
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1. Introduction -- 2. Information Changes Everything: It's Not What You Know, It's What You Know Before Everyone Else -- 3. The Power of Framing: If You Can't Answer the Question, Turn it into a Question You Can Answer -- 4. Resonance Marketing in the Age of the Truly Informed Consumer: Creating Profits through Differentiation and Delight -- 5. Online Brand Ambassadors and Online Brand Assassins: Master The New Role of the Chief Perception Officer -- 6. Resources, Platforms, and Sustainable Competitive Advantage: How to Win and Keep on Winning -- 7. Understanding The Power of Third Party Payer Businesses and Online Gateways -- 8. The Continuing Power of Third Party Payer Businesses -- 9. Power and the Potential for the Abuse of Power in Online Gateway Systems: An Analysis of Google -- 10. Scenario Analysis and Managing Strategic Ambiguity: How to Remember Future Events, before They Actually Occur -- 11. Examining the Wide Range of Business Models Currently in Use in Online Businesses: How to Understand A New Business Using Existing Frameworks -- 12. Conclusions: So What is Digital Transformation of the Firm and is it a Big Deal?
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SUMMARY OR ABSTRACT
Text of Note
How did Capital One and Uber implement nearly identical business models, focusing on customers that are most profitable to serve? Why are Google and Amazon so valuable to us? Why are Google, Apple, Microsoft, and Amazon so difficult for competitors to displace? And why can Google charge almost anything it wants for keywords, since no form of competition will force prices down? The information-based business models of these companies, and many more, are exploiting the patterns described in this book.