Advanced social interaction with agents: 8th International Workshop on Spoken Dialog Systems
General Material Designation
[electronic resources]
First Statement of Responsibility
/ Edited by Maxine Eskenazi, Laurence Devillers, Joseph Mariani.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Cham, Switzerland
Name of Publisher, Distributor, etc.
: Springer
Date of Publication, Distribution, etc.
, 2019.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxi, 258 pages.
Other Physical Details
: illustrations (color), tables.
SERIES
Series Title
Lecture notes in electrical engineering, v. 510.
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references.
CONTENTS NOTE
Text of Note
Introduction --Chat-based Agents .-Multi-domain Dialog system .-Human-Robot Interaction --Social Dialog policy --Advanced Dialog system architecture.
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SUMMARY OR ABSTRACT
Text of Note
This book presents lectures given at the 8th International Workshop on Spoken Dialog Systems. As agents evolve in terms of their ability to carry on a dialog with users, several qualities are emerging as essential components of a successful system. Users do not carry on long conversations on only one topic—they tend to switch between several topics. Thus the authors are observing the emergence of multi-domain systems that enable users to seamlessly hop from one domain to another. The systems have become active social partners. Accordingly, work on social dialog has become crucial to active and engaging human–robot/agent interaction. These new systems call for a coherent framework that guides their actions as chatbots and conversational agents. Human–Robot/Agent assessment mechanisms naturally lend themselves to this task. As these systems increasingly assist humans in a multitude of tasks, the ethics of their existence, their design and their interaction with users are becoming crucial issues. This book discusses the essential players and features involved, such as chat-based agents, multi-domain dialog systems, human–robot interaction, social dialog policy, and advanced dialog system architectures.