@BOOK{ Book!D - 98861473,
AUTHOR = "Jenna Ward and Robert McMurray",
TITLE = "The dark side of emotional labour",
LIBRARY= "کتابخانه مرکزی دانشگاه ولی عصر(عج) رفسنجان",
SUBJECT = " Work, Service industries workers, Caregivers, Organizational behavior, Industrial sociology, Psychology, Industrial, Personnel management",
URL = "/book/98861473/The-dark-side-of-emotional-labour/"}