@BOOK{ Book!D - 92020907,
AUTHOR = "Cartwright, Roger",
TITLE = "Customer relationships",
LIBRARY= "كتابخانه مركزی و مركز اسناد دانشگاه صنعتی خواجه نصير الدين طوسى",
SUBJECT = "، Customer relations,، Customer services",
URL = "/book/92020907/Customer-relationships/"}