@BOOK{ Book!D - 90519630,
AUTHOR = "/ Robert L. Heath and H. Dan O'Hair, editors",
TITLE = "Handbook of risk and crisis communication",
LIBRARY= "کتابخانه پژوهشکده بیمه",
SUBJECT = "Risk management, Handbooks, manuals, etc,Crisis management, Handbooks, manuals, etc,Emergency management, Handbooks, manuals, etc,Communication in management, Handbooks, manuals, etc",
URL = "/book/90519630/Handbook-of-risk-and-crisis-communication/"}