@BOOK{ Book!D - 90334800,
AUTHOR = " Peter R. Garber.",
TITLE = "Learning points.dollar580 activities and actions for call center service excellence /",
LIBRARY= "کتابخانه مطالعات اسلامی به زبان‌های اروپایی",
SUBJECT = "Call centers-- Management.,Call centers-- Quality control.,Call centers, Problems, exercises, etc.,Call centers-- Management.,Call centers.",
URL = "/book/90334800/Learning-pointsdollar580-activities-and-actions-f/"}