@BOOK{ Book!D - 90320175,
AUTHOR = " Michael J. Cunningham.",
TITLE = "Customer relationship management /",
LIBRARY= "کتابخانه مطالعات اسلامی به زبان‌های اروپایی",
SUBJECT = "Customer relations-- Management, Case studies.,Customer relations-- Management.,Electronic commerce.,Relationship marketing.,Customer relations-- Management.,Electronic commerce.,Relationship marketing.",
URL = "/book/90320175/Customer-relationship-management/"}