@BOOK{ Book!D - 90167403,
AUTHOR = " [ed.: Ivanka Menken]",
TITLE = "The ITIL experiences :",
LIBRARY= "کتابخانه مطالعات اسلامی به زبان‌های اروپایی",
SUBJECT = "",
URL = "/book/90167403/The-ITIL-experiences/"}