TY - BOOK A1 - \ Morpace International, Inc. in association with Cambridge Systematics, Inc. TI - Handbook for Measuring Customer Satisfaction and Service Quality PB - کتابخانه زبانهای خارجی و منابع اسلامی SN - 88363985 UR /book/88363985/A-Handbook-for-Measuring-Customer-Satisfaction-a/ ER -