TY  - BOOK
A1  - Garber, Peter R.
TI  - Learning points : 80 activities and actions for call center service excellence
PB  - کتابخانه مرکز پژوهش متالورژی رازی
SN  - 77571001
UR  /book/77571001/Learning-points-80-activities-and-actions-for-ca/
ER  -