@BOOK{ Book!D - 103180178,
AUTHOR = "Lacy, Shirley; Norfolk, David",
TITLE = "Configuration Management : Expert Guidance for IT Service Managers and Practitioners",
LIBRARY= "کتابخانه مرکزی و مرکز اسناد دانشگاه کردستان",
SUBJECT = "BUSINESS, MANAGEMENT  AND ECONOMICS",
URL = "/book/103180178/Configuration-Management-Expert-Guidance-for-IT/"}