@BOOK{ Book!D - 103139612,
AUTHOR = "Alireza Faed",
TITLE = "An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry",
LIBRARY= "کتابخانه مرکزی و مرکز اسناد دانشگاه کردستان",
SUBJECT = "BUSINESS, MANAGEMENT  AND ECONOMICS",
URL = "/book/103139612/An-Intelligent-Customer-Complaint-Management-Syste/"}