TY - BOOK A1 - / Morpace International, Inc. in association with Cambridge Systematics, Inc TI - A handbook for measuring customer satisfaction and service quality PB - کتابخانه مرکزی و مرکز اسناد دانشگاه کردستان SN - 103028972 UR /book/103028972/A-handbook-for-measuring-customer-satisfaction-and/ ER -