@BOOK{ Book!D - 101062003,
AUTHOR = "/ /Robert L. Heath and H. Dan O'Hair, editors.",
TITLE = "Handbook of risk and crisis communication",
LIBRARY= "کتابخانه دانشکده تحصیلات تکمیلی محیط زیست دانشگاه تهران",
SUBJECT = "Risk management,Crisis management,Emergency management,Communication in management",
URL = "/book/101062003/Handbook-of-risk-and-crisis-communication/"}