@BOOK{ Book!D - 100605243,
AUTHOR = "/ edited by Kieran Walshe, Gill Harvey, Pauline Jas",
TITLE = "Connecting knowledge and performance in public services",
LIBRARY= "کتابخانه دانشکدگان فارابی (دانشگاه تهران)",
SUBJECT = "Municipal services, Management",
URL = "/book/100605243/Connecting-knowledge-and-performance-in-public-ser/"}