عنوان

Information and Communication Technologies in Tourism :

(Number (ISBN

3709175984

(Number (ISBN

9783709175989

Number

b587362

Title Proper

Information and Communication Technologies in Tourism :

General Material Designation

[Book]

Other Title Information

proceedings of the international conference in Innsbruck, Austria, 1996

First Statement of Responsibility

Stefan Klein [and others] (eds.).

Place of Publication, Distribution, etc.

Wien ; New York

Name of Publisher, Distributor, etc.

Springer

Date of Publication, Distribution, etc.

©1996.

Specific Material Designation and Extent of Item

(ix, 234 pages) : illustrations

Text of Note

1. Intelligent Agents --; A Personal Travel Assistant for Holiday Selection --; a Learning Interface Agent Approach --; IMTAS: Intelligent Multimedia Travel Agent System --; 2. Multimedia --; A Software Bench for the Production of Multimedia Tourism Applications --; Clustering in Object-oriented Distributed System Integrating Multimedia Resources --; Integration of Multimedia and Spatial Data in an Authoring System for Building Tourism Applications --; 3. Data Management and Representation --; Why Is Space a Slippery Concept for Information Systems Designers? Towards a Definition of Spatial Information Primitives for the Tourism Information Base --; The Lost Tourist in a Cross Border Region, Asking for Alignment of Information Architectures --; An Electronic Product Catalog for Distributed Environments --; 4. Information System Design --; Design Principles of Tourist Information Systems --; Interfacing WWW with Distributed Database Applications in the Field of Tourism --; 5. Implementation and Adoption --; Client Satisfaction Measurement in Outsourcing Situations --; Information Technology Adoption by Midwest United States Travellers --; Case Study of Implementation of Information System in Tourism --; 6. IS Strategy I: Application of Business Concepts in Tourism --; The IT-enabled Extended Enterprise, Applications in the Tourism Industry --; Travel Information Kiosks in Network --; Prestige or Profit? A Preliminary Study of a Norwegian System in Operation --; 7. IS Strategy II: Strategies for Regions and Destinations --; Information and Telecommunication Technologies as a Strategic Tool for Tourism Enhancement at Destination Regions --; The Travel Industry as Part of the National Information Network in Norway --; 8. IS Strategy III: Impact on Different Actors --; The Changing Value of Travel Agents in Tourism Networks: Towards a Network Design Perspective --; Barriers to Implementing Quality Management in Hong Kong's Hotels --; 9. IS Strategy IV: Distribution and Marketing --; Public Tourist Information Offices as Booking-Centres for Accommodation --; Last-Minute Booking Based on Internet in Norway --; Broadband Network in the Electronic Market Place in Tourism --; The Electronic Mall Bodensee as Platform for the Development of Travel Services --; 10. StandardisSation and Reengineering Issues --; Application Standards for Tourism Products. Proposals for a Programme of Research --; Re-Engineering the Package Holiday Business.

Text of Note

The proceedings of the conference ENTER - International Conference on Information and Communication Technologies in Tourism - provide an international forum for the discussion of the role of telecommunication and information systems in tourism, inform potential users and people concerned with the importance of such technologies and explain their functioning, and finally intensify the contact and the communication between researchers, system developers and users. The main topics of ENTER 96 are business engineering and standardisation, covering a wide area of subjects like the redesign of touristic products and the processes of their production. This covers, however, not only single business processes but the entire value chain in tourism, ending up in redesign of distribution channel and changing relations among principals, tour operators, travel agents and customers.

Information technology -- Congresses.

Information technology.

Tourism -- Data processing -- Congresses.

Stefan Klein [and others] (eds.).

Stefan Klein

Electronic name

[Book]

Y